Website Security

Customer Privacy

FindSupplements.com website and the shopping cart are hosted by industry leader MonsterCommerce. All the server components are monitored 24/7 to ensure highest level of reliability and security.  Our servers are tested daily by ScanAlert to ensure that the sever is safe from hacking.

• How are credit card transaction protected?

All the personal information including credit card numbers required to process your transaction are collected using GeoTrust Secure encryption and processed using VeriSign PayFlow System.  VeriSign and GeoTrust are the industry leader is secure web server technology and protects your transactions with the highest levels of security. 

The servers use industry-standard Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator and Communicator, Microsoft Internet Explorer, and AOL browsers. SSL encrypts all of your credit card information so that it cannot be intercepted as the information travels over the Internet between your browser and VeriSign PayFlow Service.

The transactions are processed by Wells Fargo Bank, an industry leader in credit card merchant account processing.

 

• Daily Security Audit

FindSupplements is tested daily by ScanAlert and certified to meet the requirements of federal regulations (FBI/SANS 20) to protect the security, confidentiality, and integrity of your personal information.

Our security precautions make doing business here as safe as purchasing by telephone.

FindSupplements is committed to maintaining the security and privacy of your personal information at all times — during and after your purchase. We have established high standards of security for our computer system and the information it contains. All personal information taken from our customers is stored on independently monitored and certified HACKER SAFE servers.

To help us maintain the highest security possible for your personal information stored on this server we use ScanAlert's real-time vulnerability testing. This technology allows us to detect possible security threats before they give hackers an opportunity to gain access to your personal data.

Notice: Unauthorized attempts to access information, change information or attempts to submit fraudulent information on this webserver are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996. All incidents will be investigated and prosecuted to the full extent of the law.

"We will not give, sell, rent, or loan any identifiable personal information to any third party, unless legally required to do so. We may share non-personal, summary, or aggregate customer data with partners and other third parties."

We do not retain any identifiable information from "users" of websites that are not "customers".  Our statistical server collects IP addresses of users as a part of routine traffic evaluation but they are not used for any user identification or follow-up activities.

We collect the following  information from customers who place orders

Name, "Bill To" Address, "Ship To" Address, Phone Number, e-Mail Address, IP Address at the time of confirming the Order, Credit Card Number, Expiry Dates and Card Security Code.

• Name, Addresses and Phone Numbers

Customer Name, Addresses and phone numbers are stored in our secured On-Line Shopping Cart database for a reasonable period of time to allow for completion of orders and any returns.  They are then transferred to an off-line database for storage. They are not used to make any sales calls or sold to anyone for marketing or any other purposes. 

• Credit Card Information

All the credit card information required to process your transaction is collected using an industry standard secure web server portected by highest standard 128 Bit GeoTrust secure certificate.   GeoTrust is a leader in secure web server technology and protects your transactions with the highest levels of security. The servers use industry-standard Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator and Communicator, Microsoft Internet Explorer, and AOL browsers. SSL encrypts all of your credit card information so that it cannot be intercepted as the information travels over the Internet between your browser and VeriSign PayFlow Service.

• IP Addresses

IP address of computer used to place an order is captured and printed on the order confirmation form along with time of order.  This is required to discourage fraudulent use of credit card numbers.  IP addresses will be turned over to law enforcement agents in case of an investigation of fraudulent credit card use from our website.

• E-Mail Addresses

We may contact customers occasionally via e-mail to inform them of the order status, any problems with payments or returns or any special promotions. E-Mail addresses will not be shared with any third party for marketing or any other purposes. Orders placed without a valid E-Mail address will not be shipped.

• Use of Cookies

We may use temporary cookies that are removed at the end of user sessions. They are used to store information that makes browsing easier. No identifiable information is not stored in these cookies.  Disabling these cookies may affect the convenience features of the website but will not affect the overall usability.

We also use permanent cookies with our shopping cart that contain users information such as name and contact information.  This is used to speedup the check-out process on subsequent use of shopping cart. No credit card information is stored on the cookies. Disabling these cookies will not affect the usability of the shopping cart. You will have to enter the personal information every time you place an order.