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Order by Phone
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(800)
344-7781 (9 am to 4
pm Pacific Time)
(1-760-471-8858
from outside continental USA)
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Select
Products First: To ensure that you get the correct product,
please review the website and select the items you want.
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Order
by Item Number: Please order the product by "Item
Number" rather than name or description. Many products have similar
names and description. Ordering by Item numbers will ensure error-free
order entry
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Check
the Price: The price quoted may be different when you place
the order by phone. To make sure you get the price you see on the
website, have the discounted prices ready when you call.
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Order
Tracking: Orders placed by Phone can not be tracked on the
website. You must call or e-mail us for order status information or to
re-order products.
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Payment
Options: We
accept Visa, Mastercard, American Express and Discover for phone order. We do
not accept PayPal for phone order.
Billing
Address Verification:
We verify billing address against credit card issuer database. Billing address
you provide must match that on your credit card statement, otherwise the charges
will be rejected.
CSC/CVV2
Verification:
In order to ensure you are the valid card holder, you must enter the card
security code from the back of Visa, Mastercard or Discover or the front of
American Express credit card.
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Foreign Credit Cards
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If
your credit card is issued a foreign bank and address/CSC verification is
not available, we must receive the following information for your first
order:
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Name
and Address of the Issuing Bank
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Customer
Service Phone Number from the back of your credit card
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We
may require you to e-mail us a copy of the front and back on your credit
card.
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